{"id":8521,"date":"2021-05-17T17:49:53","date_gmt":"2021-05-17T13:49:53","guid":{"rendered":"https:\/\/pinosos.es\/returns-exchanges\/"},"modified":"2025-05-07T14:17:18","modified_gmt":"2025-05-07T12:17:18","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/pinosos.es\/en\/returns-exchanges\/","title":{"rendered":"Returns &#038; Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8521\" class=\"elementor elementor-8521 elementor-7157\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-400f964 e-con-full e-flex e-con e-parent\" data-id=\"400f964\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ef89d5 elementor-widget elementor-widget-image\" data-id=\"2ef89d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1920\" height=\"690\" src=\"https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38.jpg\" class=\"attachment-full size-full wp-image-14069 wvs-archive-product-image\" alt=\"\" srcset=\"https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38.jpg 1920w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-650x234.jpg 650w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-300x108.jpg 300w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-1024x368.jpg 1024w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-768x276.jpg 768w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-1536x552.jpg 1536w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-700x252.jpg 700w, https:\/\/pinosos.es\/wp-content\/uploads\/2024\/02\/Diseno-sin-titulo38-1100x395.jpg 1100w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7cc2e02 e-flex e-con-boxed e-con e-parent\" data-id=\"7cc2e02\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d3dc2e elementor-widget elementor-widget-heading\" data-id=\"5d3dc2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns &amp; Exchanges<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28292353 e-con-full e-flex e-con e-parent\" data-id=\"28292353\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f77fe5 elementor-widget elementor-widget-text-editor\" data-id=\"12f77fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Free delivery<\/h3><p>We ship your purchase free of charge to the address of your choice (Mainland Spain and Balearic Islands only).<\/p><ul><li>Delivery time Spain 24-48 hours (working days)<\/li><li>Delivery time Rest of the world from 4 to 7 working days.<\/li><\/ul><h3>\u00a0<\/h3><h3>Returns and exchanges<\/h3><ul><li>You have a period of 15 days from receipt of the same, for exchange or return of any item.<\/li><li>Items must be returned in their original condition, unworn (in perfect condition) and within the deadline, in our warehouse. Please wrap the package so that the original box does not receive labels or transport seals.<\/li><li>The return will be at your own expense, i.e. always at the customer&#8217;s expense (packaging, shipping, transport agency, etc.).<\/li><li>For such return or exchange (size, color and \/ or model) please contact the CUSTOMER SERVICE department.<\/li><li>Send to the ADDRESS:<ul><li>Calle 8 de Agosto N\u00ba 14 03650 \u2013 PINOSO (Alicante) Spain<\/li><\/ul><\/li><li>Once we receive the package we will proceed to its REFUND. As long as the merchandise is in perfect condition, in a few days you will receive the amount of your order in the same form of payment that you made the purchase.<\/li><li>Defects caused by misuse are not covered by warranty.<\/li><\/ul><h3>\u00a0<\/h3><h3>Changes<\/h3><ul><li>Once we receive the package, we will proceed to the SECOND SHIPMENT, in which you will have previously informed us which is the change you want to make (size, color and\/or model), this shipment will be FREE.<\/li><\/ul><p>If you wish to make further changes, shipping and handling will always be at your expense.<\/p><h3>\u00a0<\/h3><h3>Customer service<\/h3><p>Contact us if you have any questions to place an order or any inquiry. By phone, whatsApp or email.<\/p><ul><li>Phone: \u00a0 <a href=\"tel:+34966970274\" target=\"_blank\" rel=\"noopener\">+34 966 970 274<\/a><\/li><li>WhatsApp:\u00a0\u00a0 <a href=\"https:\/\/web.whatsapp.com\/send?phone=+34670387812&amp;text=Hola, pod\u00e9is ayudarme...\" target=\"_blank\" rel=\"noopener\">+34 670 387 812<\/a><\/li><li>E-mail:\u00a0 \u00a0 \u00a0 <a href=\"mailto:info@pinosos.es\">info@pinosos.es<\/a><\/li><\/ul><h3>\u00a0<\/h3><h3>Secure payment<\/h3><p>All purchases are 100% secure.<\/p><p>Methods of payment:<\/p><ul><li>\u00a0Paypal<\/li><li>Credit Card<\/li><li>Bank Transfer<\/li><\/ul><h3>\u00a0<\/h3><h3>Warranties<\/h3><p>At Pinoso&#8217;s we use first quality materials for the manufacture of our footwear.<\/p><h3>\u00a0<\/h3><h3>Litigation<\/h3><p>According to the EU Consumer Online Dispute Resolution and in accordance with Art. 14.1 of Regulation (EU) 524\/2013, we inform you that the European Commission provides all consumers with an online dispute resolution platform available at the following link: <a href=\"http:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">http:\/\/ec.europa.eu\/consumers\/odr\/.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns &#038; Exchanges Free delivery We ship your purchase free of charge to the address of your choice (Mainland Spain and Balearic Islands only). Delivery time Spain 24-48 hours (working days) Delivery time Rest of the world from 4 to 7 working days. \u00a0 Returns&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"footnotes":""},"class_list":["post-8521","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/pages\/8521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/comments?post=8521"}],"version-history":[{"count":0,"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/pages\/8521\/revisions"}],"wp:attachment":[{"href":"https:\/\/pinosos.es\/en\/wp-json\/wp\/v2\/media?parent=8521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}